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98.9%

(92 reviews)

Average rating: 4.9/5

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Number of reviews: 93

negative

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Very slow and poor service
rating
Slow service and poor communication. appalling shipping. I ordered the mat on 11th Aug and received the mat on 5th September. A week after ordering I had to email them to ask what was happening with the order to be told that it should be shipped the following week! In spite of paying 17.50 EUR shipping which should have paid for a professional shipping company like DHL etc they used a really cheap and slow service and i presume pocketed the shipping fees. Shipping from Italy to Ireland took them 12 days!
Andrew 16/09/2020